24/7 SOC & MXDR
Managed Extended Detection and Response backed by a 24/7 security operations center. Real analysts monitor your endpoints, network, and cloud around the clock — not just alerts.
Learn more →● Serving the Pine Belt since 1997
★ MSSP Alert Top 250 MSSPs 2025 (ranked #200)
SPECTRA Certified MSP✓ HIPAA & CIS Controls v8.1
✓ FTC Safeguards Rule
✓ Zero Trust Architecture
The Reality
Most businesses think antivirus is enough. It's not.
Attackers aren't brute-forcing their way in anymore. They're phishing your employees, stealing credentials, and moving laterally through your network before anyone notices. If your security stack is just antivirus and a firewall, you have gaps.
West Computers builds a security-first environment around your business — so you can stop guessing and start knowing.
43%
of cyberattacks target small businesses
$4.5M
average cost of a data breach in 2025
91%
of attacks start with a phishing email
277
days average time to identify a breach
Four layers around your business.
Protection stops most attacks before they start. Our 24/7 SOC catches what gets past it. Our team in Laurel fixes things, and governance turns the work into proof for auditors and insurers. Pick a layer to see what each service does, or pick an outcome to see which services work on it.
// At the center
Your business
Your people, devices and data
Signals from endpoints, network, cloud, identity and email feed the 24/7 SOC.
One team, every layer.
Every service is available on its own, but they're built to work together. The same team that deploys your protection watches it around the clock, answers your calls, and keeps the documentation your auditors and insurers ask for.
Stop it before it runs.
Most attacks need to run something or trick someone. Zero Trust blocks software nobody approved, email security catches phishing before it reaches the inbox, and a hardened Microsoft 365 tenant with MFA and Conditional Access closes the doors attackers try first. Automated patching keeps known holes closed.
Someone is watching at 2 AM.
Our SOC watches endpoints, network, cloud, identity and email 24 hours a day. When something looks wrong, an analyst investigates and contains it by isolating the device, stopping the process or revoking the login. Then you get a plain-language report of what happened and what was done.
Back to work, fast.
If something gets through, clean backups decide how quickly you're working again. We test restores every month against the recovery time we agreed on during onboarding. Our help desk and our same-day on-site team handle the cleanup, and a virtual CISO leads the response and the review afterward.
Have the proof ready.
Auditors, insurers and your own clients ask for evidence. We map controls to HIPAA, the FTC Safeguards Rule and CIS Controls v8.1, and we keep the evidence current: risk assessments, policies, configuration records, audit logs and documented restore tests.
// Pick any ring segment
Hover over or tab to a segment to preview it. Click it, or press Enter, to keep it open here with its price and a link to the full service page.
-
Protection
Stops most attacks before they start-
Zero Trust application control
Nothing runs without approval.
Application allowlisting and ringfencing block ransomware at execution, including brand-new strains no antivirus has seen yet.
From $15/workstation per month
Read about Zero Trust security -
Email security
Phishing and impersonation caught before the inbox.
Every inbound email is checked for phishing, business email compromise and spoofing. Flagged messages carry a banner that explains why, so your team learns from real examples.
From $5/mailbox per month
Read about email security -
Microsoft 365 & identity
MFA, Conditional Access and a hardened tenant.
We manage Entra ID, Intune, Exchange, SharePoint and Purview and keep your Secure Score climbing. If an account is compromised, we revoke sessions, reset credentials and review the audit logs.
Scoped to your tenant
Read about Microsoft 365 management -
Patching & device management
Known holes closed on a schedule.
Automated patching and remote monitoring keep managed workstations current, and Intune enforces encryption and compliance baselines on the devices that reach your data.
See how we manage your environment -
Backup & disaster recovery
Backups we prove by restoring them every month.
Local copies for fast restores, encrypted offsite replication, immutable copies ransomware can't encrypt, and Microsoft 365 data backed up separately from Microsoft.
From $25/workstation and $100/server per month
Read about backup & disaster recovery
-
-
24/7 SOC & MXDR
Catches what gets past protection-
24/7 SOC monitoring
Endpoints, network, cloud, identity and email, around the clock.
Our MXDR platform pulls signals from every layer into a SIEM that links related events, so an attack chain that single tools would miss still gets caught.
From $25/workstation per month
Read about 24/7 SOC & MXDR -
Analyst investigation
A person checks the alert, not just software.
When the platform flags a high-confidence alert, a SOC analyst reviews the full context, timeline and scope before deciding whether it's a real incident.
See how our SOC investigates -
Active response
Contained now, not tomorrow.
Confirmed incidents get immediate action, such as isolating the device, stopping the process, revoking credentials or updating firewall rules. Then you get a plain-language incident report.
See how we respond to incidents
-
-
Support
People you can call, remote or on-site-
Remote help desk
Tickets reviewed and fixed remotely.
Remote help desk, ticket review, remediation and management. When MXDR, Zero Trust and Backup are all active, billable labor is 30% off.
Remote Support from $395/mo base
See support plans and pricing -
Same-day on-site support
A local team at our Laurel HQ, serving the Pine Belt since 1997.
Our Laurel team handles on-site support, hardware, network setup and emergency response, and every client gets a direct line instead of a ticket queue.
Full Support + On-Site from $495/mo base
Meet our Laurel team
-
-
Governance & compliance
Plans, policy and proof-
Compliance management
Evidence ready before the auditor asks.
Gap assessments, written policies, remediation tracking and a continuous evidence trail mapped to HIPAA, CIS Controls v8.1, the FTC Safeguards Rule and Cyber Essentials.
Read about compliance management -
HIPAA-compliant IT
Safeguards and paperwork for healthcare practices.
Security risk assessments, technical safeguards, BAAs, audit logging and breach response support for medical, dental and behavioral health practices.
Read about HIPAA-compliant IT -
FTC Safeguards Rule
The written security program the rule requires.
For businesses that handle consumer financial data, including CPA and tax firms: MFA, encryption, access controls, monitoring and a written information security program.
Read about the FTC Safeguards Rule -
CIS Controls v8.1
A security baseline sized to your business.
We implement and document the CIS Implementation Group that fits your size and risk, then review the controls every quarter.
Read about CIS Controls -
Virtual CISO
Security leadership without a full-time salary.
A security roadmap updated quarterly, a risk register, vendor reviews and executive reporting, plus someone to lead the response when an incident happens.
Read about our virtual CISO service -
AI consulting & governance
Use AI without your client data ending up inside it.
Shadow AI discovery, an AI acceptable-use policy, data controls, Copilot readiness and AI vendor review.
Read about AI consulting
-
What We Do
Enterprise-grade security.
Small business pricing.
Every service in our stack is chosen for real-world effectiveness — not just checkbox compliance.
Zero Trust Security
Application allowlisting and Zero Trust architecture that ensures only approved software can run. Ransomware is stopped before it starts.
Learn more →HIPAA-Compliant IT
Complete HIPAA compliance management for healthcare organizations — risk assessments, policy development, technical safeguards, and ongoing audit support.
Learn more →Microsoft 365 Management
Full Microsoft 365 administration — Entra ID, Intune, Purview, Exchange, Teams, and SharePoint. Configured securely and maintained proactively.
Learn more →Backup & Disaster Recovery
Business-grade backup with offsite replication and tested recovery plans. If ransomware hits, we restore — not rebuild.
Learn more →Email Security & Anti-Phishing
Advanced email security filters phishing, BEC, and spoofing attacks before they reach your inbox. Includes SPF, DKIM, and DMARC configuration and monitoring.
Learn more →Compliance Management
Alignment to HIPAA, CIS Controls v8.1, Cyber Essentials, and FTC Safeguards Rule. We handle the evidence gathering and gap remediation — you pass the audit.
Learn more →Virtual CISO (vCISO)
Strategic security leadership without the full-time executive cost. Security roadmaps, risk management, vendor reviews, and board-level reporting on demand.
Learn more →AI Consulting & Governance
Your staff are already using AI. We find the tools in play, write the policy, and put the data controls behind it — so your client information never ends up in a vendor nobody reviewed.
Learn more →VoIP Services
Cloud-hosted business phone systems with auto-attendant, mobile softphone, call routing, and voicemail to email. Replace aging PBX hardware with a fully managed solution.
Learn more →Managed Print Services
Full print fleet management — remote monitoring, proactive toner fulfillment, break/fix maintenance, print security, and usage reporting on a predictable monthly cost.
Learn more →Website Design & Development
Professional business websites built fast, secured, and maintained. Custom design, mobile-responsive, SEO-ready, with managed hosting — one vendor for your entire stack.
Learn more →Compliance & Standards
We speak the frameworks your auditors speak.
West Computers aligns client environments to the frameworks that matter — whether you're facing a HIPAA audit, a cyber insurance questionnaire, or a client security review.
HIPAA Security Rule — technical and administrative safeguards for healthcare data
CIS Controls v8.1 — implementation group mapping and evidence collection
FTC Safeguards Rule — for financial services and accounting firms
Cyber Essentials — foundational controls for SMBs and local government offices
Cyber insurance readiness — documentation and control evidence packages
HIPAA
CIS Controls v8.1
FTC Safeguards
Cyber Essentials
Zero Trust
NIST CSF
Microsoft Secure Score
DMARC / DKIM / SPF
How We Work
Up and running in three steps.
No long-term commitments before you know what you're getting into.
01
Free Security Consultation
We review your current environment, identify immediate risks, and give you an honest picture of where you stand — before you sign anything.
02
Audit & Assessment
We run a lightweight discovery scan across 2–5 systems to assess your actual security posture — vulnerabilities, misconfigurations, and compliance gaps.
03
Tailored Recommendations
You receive a written findings report with prioritized remediation steps and a service proposal matched to your risk level and budget.
What Our Clients Say
Don't just take our word for it.
Real reviews from real customers in the Pine Belt and beyond.
"They were friendly and professional, and understood the problem right away. MS wanted me to factory reset — meaning I'd lose all my files. West Computers saved them. Will definitely use them again and couldn't recommend them more highly."
M E Google Review — 5 Stars"Second computer I've taken to these folks. They take away the stress of having a computer that isn't working correctly. Plus, their prices are very, very reasonable. Trustworthy, and experts in all electronic devices."
Robert Armstrong Google Review — 5 Stars"All the guys are aces!! The task is complete and the cost was very reasonable. They saved my archives and nerves — the nerves that are usually frayed when I fall into the computer rabbit hole."
Rose Marie Meyer Facebook RecommendationOur Team
The people behind your protection.
A small, dedicated local team — backed by a 24/7 SOC with 15+ dedicated security analysts and engineers.
West Computers is owner-operated by Jack West, who built the company from the ground up in Laurel, MS. The local team handles day-to-day client relationships, on-site support, and incident response — and every client gets a direct line, not a ticket queue.
Our local team is backed by a deep bench of security professionals through our 24/7 SOC partnership — giving you enterprise-grade monitoring and response at a fraction of the cost.
Jack West
CEO & Founder
Cybersecurity practitioner, MSP owner, and Pine Belt native. Handles Microsoft 365 administration, incident response, compliance consulting, and security architecture for West Computers clients.
// LOCAL TEAM
Laurel, MS — your first call when something goes wrong
Tyler Martin
Cyber Analyst
IT Technician
IT Technician
Bobby Schumann
Service Manager
Dispatch
Dispatch
Jeremy Harrison
Field Engineer
Account Executive
Account Executive
24/7 SOC Team — Active Right Now
Your environment is monitored around the clock by dedicated security analysts and engineers.
Peter HillDetection & Response Analyst II
Zachary SilliventDR Account Manager II
Radu CandeoriMXDR Analyst
Nicholas KokenMXDR Lead
Phillippe MendozaSr. DR Account Manager
Dylan JessenDetection & Response Analyst II
Earnest VanDuyneDetection & Response Analyst II
Erik BabaDetection Engineer II
David LopezDetection & Response Analyst II
Skip HarrisDetection & Response Analyst II
Alexandru MunteanuMXDR Analyst II
David LanglandsChief Security Officer
Service Area
Rooted in the Pine Belt. Ready nationwide.
Headquartered in Laurel, MS — with remote-capable service delivery across the country.
Laurel, MS
Our home base. Full on-site support for businesses in Jones County and surrounding areas.
Laurel IT Services →Hattiesburg, MS
Managed IT and cybersecurity for Hattiesburg businesses, healthcare, and professional services.
Hattiesburg IT Services →Meridian, MS
Remote monitoring and on-site response for Meridian and Lauderdale County businesses.
Meridian IT Services →Waynesboro, MS
Proactive managed IT and security services for Wayne County businesses of all sizes.
Waynesboro IT Services →Nationwide
Cloud, Microsoft 365, SOC monitoring, and compliance consulting available to any US-based business.
Contact us →Common Questions
Answers before you call.
What managed IT services does West Computers provide?
West Computers provides 24/7 SOC monitoring, Zero Trust application control, Microsoft 365 management, email security, backup and disaster recovery, HIPAA compliance consulting, virtual CISO services, and network management — delivered as a fully managed monthly service or à la carte.
Is West Computers on the MSSP Alert Top 250 MSSPs list?
Yes. West Computers is ranked #200 on the MSSP Alert Top 250 MSSPs 2025 list — our highest ranking yet, placing us among the top managed security service providers globally. This recognition reflects our commitment to 24/7 threat monitoring, active incident response, and delivering enterprise-grade security to businesses of all sizes.
Do you support HIPAA compliance for healthcare businesses in Mississippi?
Yes. We specialize in HIPAA-compliant IT for healthcare providers, dental practices, and other covered entities throughout the Pine Belt region. Our HIPAA services include risk assessments, technical safeguard configuration, policy development, Business Associate Agreements, and ongoing audit support aligned to HIPAA Security Rule requirements.
What is MXDR and why do I need it?
MXDR (Managed Extended Detection and Response) goes beyond traditional antivirus. It provides continuous monitoring of your endpoints, network traffic, and cloud services by a team of dedicated security analysts — 24 hours a day, 7 days a week. When a threat is detected, our SOC team investigates and responds in real time. We deliver this through a managed security platform that includes threat hunting, SIEM, and active incident containment.
How much does managed IT service cost?
Our pricing is transparent and per-device. The core security stack starts at $25/workstation/month for 24/7 SOC monitoring, $15/workstation for Zero Trust application control, and $5/mailbox for email security. Full managed IT service pricing varies by scope. Visit our pricing page or call us for a custom quote.
Can West Computers help businesses outside of Laurel and Hattiesburg?
Absolutely. While our physical presence is in Laurel, MS, most of our services are cloud-delivered and available nationwide. We currently serve businesses in Laurel, Hattiesburg, Meridian, Waynesboro, and remote clients across the United States through Microsoft 365 management, cloud monitoring, and virtual CISO engagements.