West Computers Case Studies

Real incidents.
Real outcomes.

A look at how our SOC, MXDR, and email security stack have handled real threats against real clients — from ransomware precursors to business email compromise. Client identities are always anonymized; the outcomes are not.

Ransomware Prevention

Construction (SMB)

A Fake Chrome Update, a Gut Check, and a Ransomware Group Stopped Cold

A routine browser update turned out to be a ransomware group's opening move. Here's how a second look and a five-minute MXDR response kept a small business off the ransom-payment list.

$100K–$200K ransom avoided · zero downtime

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A Fake Chrome Update, a Gut Check, and a Ransomware Group Stopped Cold

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